Holiday Inn Galveston Island By IHG

Galveston West - Waterpark Area
3.5-Star Hotel
7.1
Good
523 Reviews
7.1
Guest Rating
Cleanliness
7.8
Staff
7.3
Location
7.7
Top Amenities
  • Free Parking
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

Holiday Inn Galveston Island By IHG - Amenities

  • Free Parking
  • Air Conditioning
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Shower
  • Fishing
  • Hiking
  • Private check-in/check-out
  • outdoor pool
  • vending machine
  • telephone
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • Snorkeling
  • Wind Surfing
  • Daily Housekeeping
  • English
  • Non-Smoking Rooms Available
  • Smoke alarms
  • Fire extinguishers
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Staff trained in safety protocol
  • CCTV security in common areas
  • Facilities for disabled guests available
  • Fitness center
  • Laundry services
  • Non-smoking property
  • Air conditioning in public area
  • Heating in public area
  • Window
  • Cleaning products available
  • Bicycle rental (charges may apply)
  • Xerox/fax in business center

About

Hotel Features

Located in Galveston, Texas, Holiday Inn Galveston Island, an IHG Hotel is set 1.1 mi from Moody Gardens. Featuring a fitness center, this hotel has air-conditioned rooms with a private bathroom. Schlitterbahn Galveston Island Waterpark is 1.3 mi from the hotel and Pleasure Pier is 3.7 mi away. Each room is fitted with a microwave, refrigerator and desk. All rooms are fitted with a flat-screen TV and coffee machine. Select rooms include a sea view and seating area. The accommodations offers an outdoor pool, on-site laundry facilities and 24-hour front desk. Parking for oversize vehicles and buses is available. A business center is at guests' disposal at Galveston Inn & Suites Hotel. Moody Mansion Museum is 3.7 mi from Holiday Inn Galveston Island, an IHG Hotel, while Galveston Island Railroad Museum and Terminal is 3.7 mi from the property. The nearest airport is William P. Hobby Airport, 35 mi from the accommodations.

Guest Policies

Check-in
After 16:00
Check-out
Before 11:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 75.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.

Reviews

7.1
  • Staff
    7.3
  • Cleanliness
    7.8
  • Location
    7.7
  • 5
    Fair
    Gary
    Solo Traveler
    • What did you like most?
      The staff was very nice and the bed and pillows were very nice also had a variety of TV channels like HBO and Cinemax to choose from
    • Was there anything you didn't like?
      The whole facility smelled like mildew covered up by strong chemicals right when you entered in the front door. Our booking.com room was second rate and right by the storage room for the cleaning staff. In the mornings it was quite loud with cleaning staff going in and out. Plus the coffee pot didn't work, I had to use a can of air freshener to be able to stand the smell. Finally, I had to use Vicks in my nose to keep from getting a headache from all the mildew and chemical smells in order to go to sleep. There were 2 big water spots from previous leaks on the ceiling. Didn't have but 2 towels instead of 3 and I wasnt able to have an extra towel for my long hair after bathing. The small toilet with the cheapest seat I've ever seen was even more uncomfortable. There was no extra blanket in the closet to use to cover up on the couch when watching TV. Be sure to bring your own bottled water because they charge you $3.00 for a bottle of 30 cent water. There was no gift of a bottled water or a cookie either upon arrival. We went to breakfast at 8:30 and the whole buffet offerings were cold as ice right down to the coffee in the coffee pot. The bacon was as hard as a rock and the eggs rubbery and cold. My husband tried to eat a waffle and it was hard as a rock. The worst disappointment was no Holiday Inn Signature Cinnamon rolls which are my husband's favorites. When we asked about the cinnamon rolls the restaurant manager said she had no idea what we were talking about. The TV was such low quality you had to turn the volume on 90 to understand the programs we watched. I have come to expect more from HI in the past. I guess this location serves cruisers and they aren't expecting repeat business at this particular location. I know I will not stay here again for any reason.
  • 10
    Exceptional
    Robert L. &. G. S.
    Family with young children
    • What did you like most?
      Whole stay!
    • Was there anything you didn't like?
      Helpfulness

Location

Holiday Inn Galveston Island By IHG
Galveston, TX
7.7
Good
Location Score