Best Western Plus Ottawa City Centre

Name: Best Western Plus Ottawa City Centre
Address: Ottawa, Ontario, Canada

Hampton Park

3-Star Hotel

8.2

Excellent

1270 Reviews

Top Reasons to Book

Guests Love It
Guests give this property a very good rating of 8.2/10
Top Rated Location
Guests rate the location 8.3/10
Very Clean
Guests rate the cleanliness 8.1/10

8.2

Guest Rating

Cleanliness

8.1

Staff

7.7

Location

8.3

Top Amenities

Free Parking
Wheelchair accessible
Free Wi-Fi
Restaurant(s)
Non-Smoking Rooms Available
Fitness center

Rooms

Best Western Plus Ottawa City Centre - Amenities

Free Parking
Garden
Meeting/Banquet Facilities
Room Service
Safety Deposit Box
Air Conditioning
Bar
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Hair dryer
Coffee/tea maker
Refrigerator
Wheelchair accessible
outdoor pool
vending machine
kitchenware
24-hour security
Concierge services
Designated Smoking Area
Family Rooms
Free Wi-Fi
Kitchen
Restaurant(s)
English
French
Vietnamese
Non-Smoking Rooms Available
Smoke alarms
Fire extinguishers
Shared stationery such as printed menus, magazines, pens, and paper removed
First aid kit available
Cashless payment available
Mobile app for room service
Linens, towels and laundry washed in accordance with local authority guidelines
Hand sanitizer in guest accommodation and key areas
Invoices
Staff trained in safety protocol
Temperature check for guests and staff
Free face masks

About

Hotel Features

This eco-friendly hotel features a fitness center and seasonal outdoor pool. Free WiFi and on-site parking are available at no extra cost. Each room offers a flat-screen TV, refrigerator, coffee machine and private bathroom. Select rooms also include a microwave and Smart TV. Guests can enjoy breakfast, lunch and dinner at the on-site restaurant. Best Western Plus Ottawa City Center has a 24-hour front desk and meeting facilities. This hotel is only 2.5 mi from Carleton University campus and 4.5 mi from Parliament Hill. Carlingwood Shopping Center is 2.1 mi away.

Guest Policies

Check-in	After 16:00
Check-out	Before 11:00
Room Rates	All rates displayed are for double occupancy unless otherwise noted.

Important Information

Pre-paid credit cards, cash and debit cards are not accepted as a valid form of payment at check-in. A bank issued credit card is required at check-in. Please note: Any room/rate with "breakfast included" includes breakfast for each paying adult, and 1 child per paying adult aged 11 and younger. There is no capacity for extra beds (cots, rollaways) in the rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Swimming pool: Closed from Thu, Oct 16, 2025 until Tue, Jun 30, 2026 A damage deposit of CAD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.

Reviews

8.2

Staff
7.7
Cleanliness
8.1
Location
8.3

8
Very Good
Mar 29, 2026
Stacey
review category business travellers
Good value, clean, quiet, friendly...
- What did you like most?
  The staff were very friendly and helpful. The room was clean and spacious. It had a nice sitting area - two comfortable arm chairs, and a comfortable and useful office chair and desk. The outlets were convenient to access for laptop and phone charging. The room had a small fridge for drinks or food. The room and bathroom were very clean, and the carpet and bedding and furniture were quite modern / new. The bathroom looked a bit dated, but well maintained. The bed was a bit firmer than my preference, but otherwise just fine. I appreciated the room still had an alarm clock. Many are starting to remove them. The TV was a smart TV that allowed you to use your own login credentials for the popular streaming services (Netflix, Disney+, etc.), as well as regular TV. There was a vending machine on the floor I was on, that had amenities / accessories / health items (tech chargers, cough drops, etc.) and an ice machine. The room I pre-paid for the breakfast for the two days I was staying at the hotel. It was reasonable, and provided a smaller subset of the full a la carte menu, I had the two-egg, toast, meat (ham, sausage, or bacon), and hashbrowns option both days. It came with coffee, tea, or juice. It was a good start to the day. I was in Ottawa to attend an event at Carleton. The hotel was a 10 minute drive / taxi / Uber to campus. Very convenient. It was also easy to jump on the Queensway to get downtown, or elsewhere in Ottawa.
- Was there anything you didn't like?
  Beds were a bit firm for my preference.
10
Exceptional
Mar 29, 2026
Natalia
family with young children
Great hotel
- What did you like most?
  Very comfy beds, spacious rooms with toiletries and everything we needed for our stay. Although there were set options for breakfast, the staff was able to offer gluten free toast instead of the regular which was great for me as a coeliac. Free parking is included.
- Was there anything you didn't like?
  Nothing